1) Could this be taught as a skill? It would certainly be useful in today's world...
2) What implications does this have for User Interface Design? After all, it doesn't make much sense to talk about the user's "mental model" if only half the users actually have one.
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Two questions, though:
1) Could this be taught as a skill? It would certainly be useful in today's world...
2) What implications does this have for User Interface Design? After all, it doesn't make much sense to talk about the user's "mental model" if only half the users actually have one.
I've commented on this on my blog:
http://www.baum.com.au/~jiri/ae/blog/01159430551
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